FIGHT FOR YOUR RIGHT TO STAY WARM

With home heating season officially underway, OEM reminds New Yorkers what to do if they lose heat. All residents are entitled by law to adequate heat and hot water. If you lose heat or hot water: First speak with your building owner, manager, or superintendent. If the problem is not addressed, tenants should call 311 to lodge a complaint. In the absence of adequate heat, insulate your home as much as possible by hanging blankets over windows and doorways and dress warmly. Learn more about what to do if you lose heat Review the City's cold weather heat requirements (from HPD) See OEM's Tip of the Week online