New York City Office of Emergency Management

Monday, April 23, 2012

Know When to Call 911 or 311

When there's a problem, it's good to know the right numbers to contact for help. Call 911 when you are in immediate danger, witness a crime in progress, or have a serious injury or life-threatening condition. If you need to report a problem or need information about City government services and programs, visit 311 Online, text to 311692, or call 311 (212-NEW-YORK, outside of NYC). You can also download the 311 iPhone app. Contacting the right number the first time can help you and others get help faster.
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